Assistant General Manager, Training (Project Management)
At MTM Transit, it is never just a ride, it's personal. We understand that our passengers deserve personalized attention and exceptional care and to us, every trip is important. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you!
What will your job look like?
The Assistant General Manager, Training is responsible for the overall direction and administration of training for the Austin locations. Responsibilities include but are not limited to planning, organizing, and directing the short and long-term goals of the training division to support the location's mission and goals. The Assistant General Manager, Training will oversee the creation and implementation of safety training programs as defined by the leadership and will ensure compliance with State and Federal regulations, as well as corporate, client guidelines and policies.
Location: This position will require you to be onsite every day. We are located at 817 W Howard Lane Austin, TX 78753 with travel to our other location at 509 Thompson Lane Austin, TX 78742 throughout the week.
What you'll do:
Responsible for the daily guidance, development and performance of all direct reports
Oversee the management of all Training functions while driving continuous improvement of training process
Develop, audit, evaluate and conduct training
Oversee the measurement, evaluation and success tracking of training and make modifications to improve business outcomes
Manage the measurement and evaluation of learner satisfaction as well as transfer of knowledge or skills for each training department
Advance the culture of safety through training that incorporates various departments, such as operations, safety and maintenance
Oversee the delivery of proper classroom, behind the wheel and mobility management training in accordance with contractual and company requirements
Promote employee self-responsibility to achieve all safety goals and training requirements
Successfully complete all related audits including those conducted by the Company, the Client, internal staff members, and state and federal regulatory agencies
Review, determine and respond to all vehicular, passenger and employee accidents/incidents, indicating the cause and preventability, identifying potential trends to be addressed in future training efforts
Provide functional expertise in safety regarding hiring of safety department employees
Collaborate with local Leadership to deliver comprehensive safety meetings and plans
Act as the location drug program manager, ensuring compliance of FTA/DOT regulations
What you'll need:
Experience, Education & Certifications:
High school diploma or G.E.D. equivalent
Bachelor's Degree (or equivalent combination of education and experience) in a related field
At least 4 years of professional facilitation experience in safety training role
At least 3 years' experience supervising and monitoring the delivery of contractual services
Thorough knowledge of ADA, DOT, FTA regulations
Must be able to pass a pre-employment drug test and DOT physical and maintain physical throughout employment
Skills:
Ability to read, write and speak English
Ability to obtain future certifications as defined within the location contract
Ability to communicate effectively and work with all departments
Ability to work independently and objectively
Regular attendance is required
Strong organizational and analytical skills
Ability to effectively delegate tasks and provide appropriate supervision and follow up to department staff
Familiar with windows-based computer operating systems and Microsoft Office packages
Ability to maintain high level of confidentiality
Even better if you have...
At least 4 years' experience managing in a union environment, preferred
At least 6 years' experience in a training role within the Para-Transit industry, preferred
Prior contract and or project management experience, preferred
What's in it for you:
Health and Life Insurance Plans
Dental and Vision Plans
401(k) with a company match
Paid Time Off and Holiday Pay
Maternity/Paternity Leave
Casual Dress Environment
Tuition Reimbursement
MTM Perks Discount Program
Leadership Mentoring Opportunities
Salary Min: $100,000/annually
Salary Max: $115,000/annually
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.
Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture.
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