Document Management Intern (Information Technology)

Position Title: Document Management Intern

Company Summary

For more than three decades, Crown Castle has led the way in shared communications infrastructure, delivering profitable solutions by connecting communities, businesses, and people, and enabling each to thrive with reliable access to voice and data in more places, faster than ever before.  When you join Crown Castle, you become part of a dynamic and diverse team of passionate and collaborative professionals engaging in complex challenges and contributing to projects that shape the future of life and work.

Role

The Document Management Intern will provide assistance and functional support to the team of Quality Control Specialists and Supervisor of the Document Management Team.  This position will learn how to perform redactions of new leases and amendments, various types of batch uploads into our corporate document system, processing document correction requests, coordinating the proper database indexing and migration of hard-copy paper documents to the offsite records storage facility, and ensuring efficient retrieval of documents when requested.

Responsibilities

• Provide support to ensure accurate naming convention is provided and posting of electronic documents properly occur to mitigate scanning errors. Ensure adequate training is provided to business partners to ensure consistency when scanning documents.
• Review and process document correction requests for various applications in our corporate system.
• Redact and validate scanned images of new agreements and amendments in our corporate system.
• Validate and process request received from business partners for document retrieval from offsite records storage facility. Understand filing procedures of offsite records storage facility in order to retrieve and file paper documents in the most efficient manner.
• Coordinate offsite shipment of paper documents with internal and external sources and perform accuracy and quality checks of documents being sent.

Expectations 

• Collaborative work done in a way that balances educated decision making with measured speed of implementation. 
•  Effective communication between teammates and manager.
•  Ability to influence conversations and work through building of relationships, thoughtful framing of issues, and building influence through excellent work.
• Agility to learn new skills and abilities as work within your group may change.
• Strong written and verbal communication skills with an ability to present complex information in a clear and simple format. 
• A constant example of modeling Crown's Purple values.   

Education/Certifications  

• Currently enrolled as a full-time student in pursuit of a Bachelor's degree from an accredited higher education institution
• Preferred field(s) of study: Legal/Prelaw, Archival Administration, Business Administration, or related field

Skills and Experience

•  Familiarity and proficiency in general operations and functions of computers, including use and understanding of email programs and the ability to receive, review, and respond to emails on a regular basis.
•  General basic proficiency in applications of MS Office (Outlook, Word, Excel, and PowerPoint).
•  Willingness to learn and develop general basic proficiency in specialty programs used by Document Management (MS Teams, Adobe Acrobat, AppXtender, CCISites, JD Edwards, etc.).
•  Strong attention to detail.
•  Ability to prioritize, organize and work effectively in a fast-paced environment.
•  Ability to work full-time (40 hours/week) from June 2 to August 8, 2025.
• Authorization to work in the U.S. on a full-time, regular basis without additional sponsorship.
  

Reports to: Document Management Supervisor

Work Plans: This role falls into our hybrid work model working in the office Tuesdays, Wednesdays, and Thursdays.  On Mondays and Fridays, teammates on the hybrid schedule will have the option to work from the office or home.

Compensation Information: The hourly range offered for this position is $19.50 per hour.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Intern