Helpdesk Intern - Spring/Summer 2025 SeaTac (Information Technology)
Lynden Incorporated is seeking an IT Help Desk/Technical Writing Intern to work as part of our SeaTac based team. Join Lynden for a fun learning experience this summer. In addition to providing general IT support and participation in IT projects, the Lynden internship program offers many opportunities to network and learn about Lynden operations and careers including:
Our internship program offers you opportunities to network and learn through:
- Participating in tours at the different Lynden Operating Companies.
- Informational lunches with Lynden executives including Operations, Marketing, HR, Legal, Finance and Company Presidents.
- Assisting with organizing the Lynden summer barbeque and other employee events.
- Intern team building activities.
- Group and team-related projects include presenting to our group of executives.
Schedule is typically 5 days/40 hours per week for a period of 17 weeks /4 months for this IT Intern position.
Who we are:
Lynden is a family-owned transportation and logistics company that allows our customers to balance speed and budget by shipping via air, land, or sea. As a corporate office with about 90 IT employees, we support 20 sister companies with over 2,500 employees.
What we need from you:
- Currently enrolled in a college or university program.
- Academic focus on computer science, information technology, technical writing are preferred.
- Basic configuration, installation, and troubleshooting of such devices as desktop and laptop computers, etc.
- Basic understanding and experience with Microsoft Operating Systems and Office suite: Word, Excel, and Outlook.
- Basic understanding and experience with screen capturing/editing tools such as Snagit, etc.
- Academic knowledge of Information Technology Management
- Academic knowledge of IT Systems Administration, Networking, and Technical Support practices.
- Strong written communication skills with an interest in technology documentation.
What would be nice for you to have:
- Familiarity with IT service management (ITSM) tools.
- Certifications in A+, Network+, Security+, Microsoft certifications.
What you need to know:
- We work in a casual office setting with an on-site gym.
- Easy access to Link Light Rail or free onsite parking
- Our atmosphere is enjoyable and results-driven but focused on balancing personal life, health, and well-being.
- This position is minimum of 4 days in office.
What's in it for you:
- Paid Sick leave.
- Employee assistance program – at no cost to you.
- Transportation reimbursement program.
Fine Print:
All offers of employment are contingent upon the completion of a satisfactory background and pre-employment drug screen, excluding marijuana where prohibited by law. Random drug testing is required for all Lynden Incorporated employees, excluding marijuana from non-safety sensitive positions in Washington.
Lynden Incorporated is an equal opportunity employer.
Lynden does not discriminate based upon race, color, religion, sex, sexual orientation, marital status, honorably discharged veteran or military status, citizenship or immigration status, age, national origin, the presence of any physical, mental, or sensory disability, gender identity, genetic information, status as a victim of domestic violence, sexual assault, or stalking, political ideology, or any other status protected by federal, state, or local law.
Veterans and underrepresented communities are encouraged to apply.
Job description available upon request.
