IT Manager lll (Finance)
ABOUT THE POSITION
The Riverside County Information Technology has an exciting opportunity for an IT Manager III.
The IT Manager III will report directly to the Assistant Chief Information Officer (CIO) for the Technology Services Bureau (TSB), a division comprising over 150 dedicated staff members. This role will be responsible for the leadership and strategic development of several key teams that provide essential technological support across Riverside County. The teams include the Microsoft 365, Identity, Infrastructure, Departmental Support, and Client Management. The IT Manager III's oversight will be determined based on the department's evolving needs and the incumbent's unique expertise and strengths. Initially, the IT Manager III will supervise 2 to 3 Supervising Systems Administrators and their respective teams. Over time, this scope of responsibility may adjust to align with the changing requirements of the department.
The ideal candidate for this position will possess exceptional leadership capabilities, a forward-thinking mindset, and the ability to collaborate seamlessly with fellow IT Managers to drive the implementation of enterprise strategies and tackle large-scale challenges. A proven track record of leading enterprise technology teams, along with relevant education and training, forms the cornerstone of the qualifications sought for this role.
The most competitive candidates will have extensive experience providing technological oversight at the enterprise level across a variety of platforms, including the M365 Suite, ProofPoint, VMware environments (such as VCF, VCDR, and VMC on AWS), and leading cloud environments like AWS, Azure, Wasabi, and OCI. Familiarity with GenAI platforms and PeopleSoft is also highly desirable. A strong understanding of security frameworks and the importance of compliance, particularly for Azure Cloud services, is preferred. Additionally, expertise in security best practices for Microsoft Azure Security and Office Data Protection is highly preferred.
The ITM III class has been designated At-Will by the Board of Supervisors, in accordance with the provisions provided under Article 6, Section 601E (8) of the County Management Resolution and serves at the pleasure of the Chief Information Officer.
This class has been deemed eligible for the Performance Recognition Plan as set forth under Article 3, Section 311(C) of the County Management Resolution. Program eligibility requires employees to be in a leadership position, manage other employees or programs, and have significant influence on the achievement of organizational objectives.
Meet the Department
The Riverside County Information Technology (RCIT) department provides information technology services to County departments and agencies and is entrusted with managing and safeguarding the County's enterprise and mission-critical solutions and infrastructure. RCIT is committed to cultivating a collaborative and inclusive culture that fosters best of breed solutions with a focus on problem-solving to deliver quality products and services to our customers.
EXAMPLES OF ESSENTIAL DUTIES
• Assign work and monitor performance; take action in the full range of formal personnel activities including mentoring, counseling, and administering performance evaluations. Continuously work towards improving the performance of the team.
• Oversee, provide consultation and lead in the development of technology solutions to achieve business goals in a variety of operational areas.
• Create and foster partnerships with others to deliver and improve services as well as participate in forums of common interest to IT professionals.
• Establish policies and procedures as well as establish acceptable practices.
• Ensure customer satisfaction and work group productivity as well as a constructive operational environment and positive organizational behavior.
• Develop strategic plans and implement operational plans to provide information technology infrastructure to support the County and department's business goals.
• Prepare, negotiate and present budget and other funding proposals; monitor expenditures; and operate within budget allocation.
• Negotiate, prepare, review, and enforce contracts and service level agreements.
• Provide technical direction for the development, design, and systems integration for Enterprise and Departmental Systems.
• Develop strategic plans and implement operational plans for oversight of IT Administration and information technology infrastructure to support the County and department's business goals.
• Organize and direct relevant activities in support of smooth operations; analyze and prepare a variety of complex reports and correspondences.
• Develop and implement work plans to accomplish work group objectives; assign work and monitor performance; take action in the full range of formal personnel activities including hiring, training, and evaluating performance of staff.
• Oversee and provide consultation in the development of operations and technology solutions to achieve business goals in a variety of areas.
• Serve as a liaison; create and foster partnerships with others to deliver and improve services as well as participate in forums of common interest to IT professionals.
• Establish policies and procedures as well as establish acceptable practices.
• Manage a portfolio of projects to be accomplished in the short- and long-term.
MINIMUM QUALIFICATIONS
Education: Graduation from an accredited college or university with a bachelor's degree, preferably with major course work in computer science, information systems, electronics engineering, voice/data communications, public/business administration, or a related field to the assignment. (Additional qualifying experience in systems analysis, applications programming, user technical support, network administration, or telecommunications may substitute for the required education on the basis of one year of full-time experience equaling 30 semester or 45 quarter units of the required education.)
Experience: Four or more years of supervisory or administrative experience with responsibility for planning, organizing, and implementing budgets, programs, and projects. This must have included at least one year of experience supervising staff in any one of the following functions: budgets, systems analysis, applications programming, user technical support, network administration, or telecommunications functions. (A master's degree from an accredited college or university in computer science, information systems, public/business administration may be substituted for one year of non-supervisory experience.)
Other Requirements:
A successful Security Clearance conducted by the Sheriffs' Department is required for positions within the Riverside County Information Technology Department.
License: Possession of a valid California Driver's License may be required.
Job Competencies:
• Ability to develop a compelling vision for the team that aligns with both the Department's and the County's broader goals, coupled with the capacity to lead the team effectively toward achieving that vision.
• Ability to mentor and motivate the Supervisors and their teams to perform at their highest level.
• Ability to creates and execute development plans and revise as appropriate to meet changing needs and requirements.
• Able to recognize system deficiencies and implements effective solutions.
• Communicate and enforces RCIT standards and best practice.
• Manage technical resources within budget and project schedule.
• Consistently deliver high-quality services to RCIT customers.
• Facilitate team and customer meetings effectively.
• Deliver engaging, informative, well-organized presentations.
• Resolve and/or escalate issues in a timely fashion.
• An understanding of how to communicate difficult/sensitive information tactfully.
• Challenge others to develop as leaders while serving as a role model.
• Inspire coworkers to attain goals and pursue excellence.
• Identify opportunities for improvement and makes constructive suggestions for change .
• Remain on the forefront of emerging industry practices.
• Facilitate effective team interaction.
• Acknowledge and appreciates each team member's contributions.
• Effectively utilize each team member to his/her fullest potential.
• Keeps track of lessons learned and shares those lessons with team members.
• Continually seek opportunities to increase customer satisfaction..
• Conduct effective performance evaluations and mentors supervisors and technical staff through formal and informal channels.
• Seek and participates in personal development opportunities above and beyond.
• Suggest areas for improvement in internal processes along with possible solutions.
• Lead internal teams/task forces.
• Review the status reports of team members and addresses issues as appropriate.
• Compile and assist to enforce standard policies and procedures.
Knowledge of: Current technology in a changing environment; principles and practices of supervision, including matrix based project management; emerging technologies and industry supported (e.g., healthcare, law enforcement) applications, as well as understanding applicability of new technology to operations; consensus building and other group decision processes; organizational dynamics related to budget, human resource allocation, authority to act and other factors critical to establishing realistic objectives and achieving goals.
Ability to: Present technology vision and strategies to department and agency management; manage multifaceted and technically sophisticated projects and on-going operations; develop strategic plans for operation and growth; analyze user needs, existing and emerging technology, costs/benefits, internal political considerations and utilize available financial and human resources; establish objectives, activities and timelines and completing the work within those parameters; advocate for needed resources; persuade and influence others and negotiate desired outcomes; communicate with others from varied socio-economic backgrounds, diverse cultural norms and conflicting priorities and needs; foster positive relationships and public relations.
SUPPLEMENTAL INFORMATION
This recruitment is open to all applicants.
For questions regarding this posting, contact Angela Tavaglione at atavaglione@rivco.org or at (951) 966-3590.
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APPLICATION INFORMATION
Veteran's Preference
The County has a Veterans Preference Policy applicable to new hires. To qualify, upload a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference.The Veterans Preference Policy, C-3 is available here: https://rivcocob.org/board-policies
Reasonable Accommodations
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: https://rc-hr.com/disability
Proof of Education
If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.
If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services ( NACES ) or Association of International Credential Evaluators, Inc. ( AICE ).
Equal Opportunity Employer
The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.
Pre-Employment
All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.
Probationary Period
As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.
General Information
Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.
Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.
Please read and follow any special application instructions on this posting. Click the 'Apply' link located on this page to submit your application. For additional instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com .
If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at support@governmentjobs.com or toll-free 1-855-524-5627.
MEDICAL/DENTAL INSURANCE: A Flexible Benefit Credit is provided on a monthly basis as governed by the Management Resolution or applicable bargaining unit. Vision coverage is provided through Vision Service Plan (VSP) at no cost to employee or eligible dependents.
Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list here.
MISCELLANEOUS RETIREMENT: County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS).
- Tier I (Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent.
- Tier II (Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent.
- Tier III (PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees' Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013.Effective July 1, 2023, the employee contributions are 7.25% and will increase to 7.75% effective July 1, 2024.
A new member is defined as any of the following:
CalPERS refers to all members that do not fit within the definition of a new member as "classic members".
Contribution rates are subject to change based on the County of Riverside annual actuarial valuation.
Note:
This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to retirement@rivco.org or by calling the Benefits Information Line at (951) 955-4981,
Option 2.
If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees' Retirement Law. The Retirement Law is complex and subject to change. If there's any conflict between this summary and the law, the law will prevail over this summary.
DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.
401(a) MONEY PURCHASE PLAN: County contribution of $50 per pay period towards choice between two 401(a) plan providers.
ANNUAL LEAVE (Bi-Weekly Accrual):
0 < 36 months = 8.92 Hours
36 to <108>108 or more months = 12.00 Hours
Maximum Annual Leave accumulation is 1,800 hours. Employee may receive pay in lieu of up to 80 hours per calendar year. Agency/Department Head may approve an additional 80 hours.
-Annual Leave for Unrepresented Management Attorneys:
Maximum Annual Leave accumulation is 2,000 hours. Refer to Article 22 of the Management Resolution for a list of job classifications included.
HOLIDAYS: Normally 12 paid holidays per year.
BEREAVEMENT LEAVE: 5 days (3 days are County paid; 2 days can be taken through use of accrued leave balances).
BASIC LIFE INSURANCE: $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.
LONG-TERM DISABILITY (LTD): Benefit pays 66.67% of earnings to a maximum of $10,000 per month; 30-day waiting period; pays to age 65. Benefit can be coordinated with other available leave balances to provide up to 100% of pay.
POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the Management Resolution or applicable bargaining unit.
OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding, Management Resolution, or Salary Ordinance. Please contact the recruiter listed on the job posting directly for more information..
