Director, Health Plan Growth - Commercial Markets (Finance)
Director, Health Plan Growth - Commercial Markets
The Director, Health Plan Growth - Commercial Markets role is a dynamic opportunity focused on leading a team of Sr. Consultants that help our health plan partners grow their employer group pharmacy benefit business. This important role is part of the Express Scripts Health Plan Growth Team, a cutting edge consulting group specializing in PBM go-to-market strategy. The core function of the role is to drive strategy in collaboration with the Sr. Consultant to your assigned book of business to assist in their overall pharmacy sales strategy, enhancing health plan organizational structure, engaging their local brokers, and prospective clients. You will be encouraged to think strategically and leverage your existing market relationships while positioning your team to act in partnership with assigned health plans. You will be expected to work cross-functionally and partner with Account Management leaders to drive overall account relationship satisfaction. Come join our team as a Director, Health Plan Growth - Commercial Markets and be the strategic leader to drive health plan growth and lead a team that assists our health plan clients in growing their pharmacy lives.
ESSENTIAL FUNCTIONS (Oversight and direct engagement to the following activities performed in collaboration with your team)
Go-to-market Strategy
- Client facing to assist in building the Health Plan pharmacy story
- Gathering, analyzing, and disseminating of market competitive intelligence
- Day-to-day contact in supporting the overall strategy and initiatives
- Daily engagement with the health plan pharmacy & sales executives
- Build & maintain strong broker/consultant relationships
- Build & maintain relationships throughout the Evernorth enterprise
Growth/Retention Strategy
- Create and execute action plan for each opportunity
- Manage the pharmacy sales bid process; including the coordination of kick off meeting, bid responses, overall RFP evaluation, recommendations and improvements
- Conduct analysis for key opportunities
- Build, manage, and rank top prospect list
- Assist with finalist preparation and participation
- Ability to discuss financials for various client specific opportunities/challenges
- Create, collaborate and maintain broker engagement process (interview pre and post sales cycle, updates, invites, win/loss tracking)
- Review and deliver Rx reporting package as needed discussing trend drivers and recommended solutions
- Kick off plan/solution modeling as needed
- Maintain complete knowledge of the Health Plan contract
QUALIFICATIONS
- BA/BS or equivalent experience
- Must have 10+ years of sales/business development experience.
- Knowledge of healthcare consulting industry dynamics which includes brokers, consultants and coalitions
- Leadership skills, team-orientation, collaborative mindset, and a proactive style and strong commitment to organizational mobility and success.
- Strong presentation skills with articulate, clear messaging
- Experience and comfort level in communicating with VP level and C-level contacts
- Executive presence and demonstrated results interacting with Executive-level leadership - both within and outside of the organization.
- Excellent verbal and written communication skills
- Strong experience with Salesforce or similar CRM tool preferred
- Ability to compile, analyze, and report on common sales metrics
- Detail oriented and organized
- Demonstrate strategic business decision making experience
- Excellent PC skills including Microsoft Office and Excel
- Superior analytical and problem solving skills.
- Knowledge of the healthcare and PBM industry required
- Strong focus on book of business client satisfaction and client retention results.
- Demonstrated strong project management ability
- Ability to travel overnight up to 15%.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
