Business Analytics Advisor - Remote (Finance)

Candidates who reside within 50 miles of the following locations may be asked to work in person: Bloomfield, CT, Chattanooga, TN, Denver, CO, St. Louis, MO, or Scottsdale, AZ.

The Business Analytics Advisor role directly enables Cigna's evolved strategy to be champions of affordable, simple, and predictable health care by providing high quality provider reimbursement operations performance data that drives efficiency and improvement supporting business strategies. Our goal is to own, organize, govern, and deliver operational performance data with a specific lens on operational delivery successes, risks, and opportunities for improvement. This role supports Insights & Visualization, which delivers both tactical and strategic performance analysis and analytics to the business.

General Purpose:

Aligned to Delivery Support & Insights, the Business Analytics Advisor provides provider data and claim-based pricing performance analytics, improvement opportunity and risk insight, and data expertise supporting provider programs. This role works within an analytics and visualization disciplined team leading growth and operations enhancement projects across provider data, pricing operations and other supporting functions. This role works closely with operations, asset development teams, and business users from related functional areas.

Job activities include:

1) Defining and designing operational performance analytics and/or insights,

2) Operational analytics summarization and characterization of insights gained in an actionable format,

3) Reporting improvement success and estimations of gain relative to operational performance,

4) Provide guidance on end-user needs, inform reporting solution design, and fulfill data and measurement requests in support of priorities,

5) Deliver analytical and operational reporting, business performance measurements, and management dashboards for leadership.

Additionally, this role will be responsible for creating and maintaining reporting processes, job aids, and templates used in the course of providing performance analysis and insights to provider data, pricing operations and related functional areas. This role serves as a member of Agile Kanban team, which executes all PI deliverables following Agile methodology.

Responsibilities:

Scope of Responsibilities include, but are not limited to:

• Design operational performance analytics program, including definitions, measurement systems, and reporting tools used
• Conduct operational performance reporting routines that are aligned with and give insight to business priorities
• Evaluate operational performance for success against anticipated outcomes
• Report performance intelligence/analytics results and activities including trends and probable issues
• Assist cause identification and process improvement activities
• Provide summary operational performance intelligence reporting to other organizations/leadership
• Create and administer templates or other documentation required for program administration
• Serve as an analytics and reporting subject matter expert to the business

Qualifications:

Technical Skills & Knowledge:

• Demonstrated knowledge and application of operations & quality performance monitoring methods and tools
• Ability to convert data analysis into a business-actionable configuration
• Proficient in MS Office/ability to tailor Office applications to meet specific program needs
• Experience with provider data management systems (HCPM) preferred
• 3+ years of intermediate to advanced experience using SAS EG or similar applications with ability to write complex and sustainable SQL queries from multiple connections required
• 3+ years of intermediate to advanced experience in Tableau Desktop development required
• Ability to understand business needs and design repeatable solutions in an ambiguous data environment, utilizing knowledge of database architecture and implementing creative solutions
• 3+ years of intermediate to advanced experience using query and reporting software tools (such as Toad, Hive, MS SQL Server) for data profiling, cleaning and troubleshooting required

Education, Certification, and Work Experience:

• Bachelor's Degree or higher strongly preferred or equivalent work experience required
• Prior experience or working knowledge of provider reimbursement methodologies and/or member claims payment and pricing systems preferred
• Tableau Desktop Certified Associate (or higher) certification or equivalent skills strongly preferred
• Related experience executing in an Agile environment preferred

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 96,000 - 160,000 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.