Sales Project Manager (Manufacturing)
- Serves as primary liaison between company and customer to develop best-in-class retail merchandising solutions to achieve sales growth
- Manages display and primary packaging development process and execution, working with internal and external stakeholders
- Serves as subject matter expert on Menasha's products and capabilities to align with customer's brand objectives
- Proactively manages project timelines and communicates progress with key stakeholders, ensuring key dates and deadlines are met
- Makes recommendations to customer to optimize quality, structural and brand graphics integrity
- Drives internal and customer continuous improvement initiatives to deliver cost savings
- Manages internal and customer complaints and assures appropriate corrective actions
- Coordinates comprehensive cost estimates working with key stakeholders
- Prepares and reviews required business reports
- Maintains and shares industry, professional and technical knowledge by networking, attending industry events, and reviewing professional publications
Education & Experience
- Bachelor's degree required
- Minimum of 2 years of relevant experience required
Knowledge, Skills & Abilities
- Ability to design, implement and execute Customer Relationship Management (CRM) business processes and associated applications
- Knowledge of and ability to implement effective strategies and activities that promote long-term customer loyalty
- Knowledge of project management skills to identify, coordinate, communicate, schedule and determine resources for each project and customer activity
- Familiarity with organization's policies, standards and procedures guiding customer interactions
- Knowledge of practices, tools, and techniques for communicating with a customer
- Knowledge of and ability to apply the processes, activities and tools associated with managing customer requests
Physical Requirements & Work Environment
- Primarily works onsite at our customer's Chicago headquarters (located in West Loop), with added work from home flexibility once trained. Occasional time spent in a production and/or warehouse setting
- Occasional travel required
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