Nemours
Desk Side Project Technician (Finance)
The Project Technician provides technology support for new construction initiatives, associate/department moves, new technology implementation activities and support of complex end user systems such as Get Well entertainment and workstation on wheels. The role will focus on end user needs that include new technology reviews/recommendations, technology testing, and end user equipment deployments for new services, facilities and department renovations.
Reporting to the DE Desk Side Manager, the Project technician works as part of a team providing desktop support services. This includes installing, repairing, upgrading, replacing and maintaining hardware/software and peripheral equipment. Support responsibilities include patient facing entertainment systems, performing PC upgrades/replacements, equipment moves, hardware installations, technology configuration & deployment along with providing roll out support for locally installed software solutions.
The Project Technician must provide exceptional customer service, strong Operating System understanding and able to work in a demanding clinical environment. Collaborating with other IS teams in providing advanced Desk Side technology support is fundamental. Quality craftsmanship with wire management expertise is expected. Strong PC level technology expertise, imaging and troubleshooting is expected.