NA Head of Claims Technology (Finance)

JOB DESCRIPTION

Chubb is seeking an experienced leader to spearhead our North America Claims Technology organization.

The NA Head of Claims Technology will partner with the NA Head of Claims and will work closely with the Global Claims CIO to define a technology strategy and related execution plans to support multiple transformation programs in NA Claims.

The NA Head of Claims Technology will also be part of the NA Technology leadership team and will be responsible for the management of all the Information Technology related programs and activities (change, run, risk, and budget management) for the NA specific portfolio of programs and applications.

Key Responsibilities:

• Business engagement- Work closely with business and claims stakeholders to build alignment and define technology strategy, technology roadmap and execution plans. Communicate on a periodic basis, negotiate success, report progress, manage and resolve risks and issues.
• Program Management - Manage multiple, concurrent business transformation and technology programs and projects. Ensure projects are delivered on time, on budget, meeting business expectations and quality standards. Ensure issues and risks are raised and managed in a timely manner. Ensure Chubb project management standards are observed.
• Software engineering - Manage development of multiple applications, adhering to Chubb's architectural standards and system development frameworks (agile and waterfall).
• Service and Risk management - Manage and report on service levels for multiple global, regional and local systems. Manage related ITIL processes (e.g. incident, problem, change management), Information Security processes (e.g. vulnerability management), and Risk Management processes (e.g. currency).
• Team Leadership - As a key member of the Global Claims Technology Leadership team, lead and motivate diverse, distributed Chubb and partner teams. Own the talent agenda (acquisition, retention) for the Operation and Claims technology function.

QUALIFICATIONS

• 10

  ABOUT US

  Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

  At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.