Consumer Compliance Senior Examiner / Supervising Examiner (Personal Services)

Company

Federal Reserve Bank of Philadelphia

The Federal Reserve Bank of Philadelphia is one of the 12 regional Reserve Banks that, together with the Board of Governors in Washington, D.C., make up the Federal Reserve System. It helps formulate and implement monetary policy, supervises banks and bank and savings and loan holding companies, and provides financial services to depository institutions and the federal government. The Federal Reserve Bank of Philadelphia serves eastern and central Pennsylvania, southern New Jersey, and Delaware.

This job description is for the Examiner Job Family and is intended primarily for positions within the Safety and Soundness and Consumer Compliance (CC)/Community Reinvestment Act (CRA) business lines in Supervision, Regulation and Credit (SRC).

SRC is responsible for the supervision and regulation of state member banks (SMBs), bank holding companies (BHCs), savings and loan holding companies (SLHCs), financial holding companies (FHCs), data service providers, trust companies and large and foreign banking organizations (LFBOs). Supervised financial organizations are located across the District and range in size and complexity from small community organizations to some of the largest banking organizations in the country.

The level of work required is generally considered highly complex. The individual maintains advanced skills in one or more disciplines.

What You Will Do:

Participates as a member of a point in time supervisory event team, as an Examiner in Charge (EIC) of a supervisory event, and/or as a member of a dedicated supervisory team for a specific financial organization or group of financial organizations. Involved in the direct supervision of financial organizations, addressing the most complex supervisory issues.

Conducts analyses, assesses compliance with laws and regulations, assesses risk management systems, and communicates findings and assessments to various internal and external stakeholders, including senior bank management and boards of directors. The level of work required is generally considered highly complex. The individual maintains advanced skills in one or more disciplines.

A Supervising Examiner generally performs the duties below for highly complex situations and/or financial organizations and non-traditional financial organizations.

• Leads and participates in the most complex supervisory events of state member banks, bank- and non-bank subsidiaries, trust departments, and service providers, BHCs and SLHCs.
• Serves effectively as an EIC to ensure the successful completion of a supervisory event, including the assessment of the financial organization overall condition, risk management systems, and compliance with applicable laws and regulations.
• Assesses financial organizations' consumer compliance risk management program, compliance with applicable consumer protection laws and regulations, and performance under the CRA.
• Scope, organize, and control supervisory event activities supervises assigned staff; develop institutional profiles, risk assessments, supervisory plans, and scope memoranda; prepare a comprehensive exam/inspection report within a scheduled time frame; discuss conclusions with the senior management of the financial organization and, when necessary, its board of directors.
• Provides feedback on the supervisory event team's performance when acting as EIC.
• Serves key role in ongoing supervision activities when assigned as dedicated EIC or similar risk specialty role.
• Exercises independent judgment in determining objectives of and approaches to assignments as well as in determining findings and resolutions regarding financial organization-specific and broader supervisory issues.
• Manages highly complex supervisory issues to achieve supervisory or organizational goals.
• Determines the adequacy of a financial organization's risk management systems for identifying, measuring, monitoring and controlling risk in various specialty areas.
• Assesses a financial organization's internal controls, including internal audit, policies, procedures, and risk monitoring systems.
• Assesses financial organizations' compliance with all applicable laws and regulations; assess consumer compliance risk management program, compliance with applicable consumer protection laws and regulations, and performance under the CRA.
• Assesses the quality of management and boards of directors. Interprets information and review data in order to make decisions, establish priorities, and develop hypotheses to facilitate the understanding of events and circumstances, making projections to forecast trends.
• Gathers and organize information, conduct sound and accurate analyses, support findings and conclusions, make recommendations and decisions, and follow up, as appropriate.
• Assesses emerging trends and potential impact on assigned financial organization(s); develop analytical processes to monitor risk.
• Develops and communicate findings, recommendations, ratings and supervisory actions for the most complex supervisory issues to internal and external stakeholders:
• Conducts briefings on complex financial organizations and nontraditional situations on a regular and ad- hoc basis for internal/external stakeholders, including Board of Governors staff.
• Maintains relationships with supervisory personnel at the Board of Governors and other Reserve Banks, as well as with senior management and directors of supervised financial organizations to ensure thorough evaluation and the communication of highly complex supervisory event issues.

Performs other duties as assigned:

• Leads or participate in department and System initiatives, including, but not limited to, working with staff from other Reserve Banks, the Board of Governors and other regulatory agencies.
• Serves as a subject matter expert in area of expertise and apply the subject matter knowledge across a broad range of supervisory issues.
• Serves as a mentor and coach, providing constructive feedback to staff at all levels.
• Serves in a formal training capacity, as applicable.
• Complete other special projects or tasks as assigned

What You Have:

Education and Experience:

• A bachelor's degree is required; a major in business, economics, finance, accounting, law or a related field is preferred.
• Minimum 10 years of direct or comparable banking, financial or other industry, or banking supervision experience.
• An active commission issued by the Board of Governors of the Federal Reserve System is required.

Knowledge and Skills:

Job Knowledge

• Possesses and applies both specific and broad-based knowledge and principles, practices and procedures of the field of specialization toward completing assignments.
• Demonstrates a highly specialized understanding of supervision processes as well as banking processes and products.
• Understands the full interplay of a financial organization's various operations and associated risk and assesses the quality of risk management systems from an enterprise-wide perspective.
• Synthesizes analysis and/or supervisory event findings into a risk-focused presentation suitable for the intended audience.

Supervisory Event / Project Management

• Organizes and manages work in such a way that an assignment or supervisory event is completed well and within the defined scope and time constraints, demonstrating the ability to effectively lead a team.
• Develops supervisory event/project plans, timelines and milestones for supervisory events/projects of high complexity.
• Advises others and coordinates their schedules to address priority issues.
• Establishes the goals and objectives of the project and acts to ensure that they are achieved.

Analytical

• Demonstrates highly advanced analytical and problem-solving skills, independent and critical thinking, and decision-making abilities.
• Recognizes symptoms that may indicate more significant problems or issues.

Communication

• Exhibits strong written and oral communication skills.
• Independently presents both orally and in written form findings and assessments concerning highly complex supervisory matters and/or financial organizations & non-traditional financial organizations to internal and external stakeholders.
• Diffuses conflict and builds consensus.
• Assists others in their communication to form a consistent tone, style and format, as applicable.
• Demonstrates ability to discuss highly complex issues with all stakeholders.
• Actively engages in transferring technical knowledge.

Relationship Management

• Demonstrates the ability to effectively lead a team.
• Draws on professional experience to resolve highly complex issues in innovative and effective ways.
• Leads complex and diverse team efforts through technical expertise and leadership/skills of influence.
• Builds and maintains high-level strategic work relationships and networks both within and outside the Department.

Physical Requirements: Ability to sit, enter data, and verify data at the Personal Computer (PC) for extended periods of time.

Other Requirements: Applicants must be able to provide work authorization to prove their eligibility to work in the United States.  An applicant for employment also must be a U.S. Citizen, U.S. National, or hold a permanent resident/green card with intent to become a U.S. Citizen. Some travel is required. Valid driver's license required.

The salary grade for this position is: 16/17. Final salary and offer will be determined by the applicant's background, experience, and skills, and internal equity and alignment with market data.

We offer a great benefits package that features:

• Medical (4 options), Prescription, Dental (3 options), and Vision Insurance with no waiting period
• 401k/Thrift Plan with generous employer match
•  Employer-funded Pension Plan
• Paid Vacation/Sick Time & Holidays
•  Monthly $100 Commuter Allowance
• Flexible Spending Accounts and Healthcare Spending Accounts
• Flexible Work Schedule available in most departments
• Life Insurance and Long Term Disability Insurance
• Tuition Reimbursement (undergraduate and graduate)
• Parental Leave
• Free onsite 24/7 Fitness Center including training classes, Peloton bikes and locker room / shower facilities
• Onsite Cafeteria & Coffee Shop
• Additional Convenience Benefits, Discounts and More…

Additional Information:

• The Federal Reserve Bank of Philadelphia takes your information privacy seriously. Federal Reserve Bank of Philadelphia staff will only email you from the “@phil.frb.org” domain or through the Workday system “rb@myworkday.com”.  If you are initially contacted by phone, feel free to request that the caller provide you with their email address to validate their identity.  If you have any questions about the validity of someone who contacts you regarding this position, please email the Talent Acquisition team at TalentAcquisition@phil.frb.org.
• The Federal Reserve Bank of Philadelphia believes that diversity, equity and inclusion among our employees is essential to our success as an organization, and we want to recruit, develop and retain the most accomplished people from a diverse candidate pool. To support a workplace culture of belonging, we offer nine employee resource groups (ERGs) and a 100 percent rating on the Human Rights Campaign (HRC) Corporate Equality Index. The Federal Reserve Bank of Philadelphia is proud to be an equal opportunity workplace.
• We have nine employee resource groups (ERGs) to support a diverse workforce. Abilities (supporting disabilities and allies), African Heritage, Asian-Pacific, Freedom (supporting LQBTQ+ and allies), Talent Forward (supporting career growth), Women United, Latin and Hispanic Heritage, Working Families and Veterans. ERGs are open to all employees.
• We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job responsibilities, and to receive other benefits and privileges of employment. If you need assistance or an accommodation due to a disability, please email us at TalentAcquisition@phil.frb.org.
• All Federal Reserve Bank of Philadelphia employees must comply with the Bank's ethics rules, which generally prohibit employees, their spouses/domestic partners, and minor children from owning securities, such as stock, of banks or savings associations or their affiliates, such as bank holding companies and savings and loan holding companies. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the Recruiter for this posting, who can provide you contact information for our ethics officer if necessary. You should review the Bank's Employee Code of Conduct to ensure compliance with conflict of interest rules and personal investment restrictions.
•  Background investigations and drug testing are required for all new hires as a condition of employment, after the job offer is made. Candidates for positions deemed as "safety sensitive" will also be screened for the presence of marijuana. Employment may not begin until the Bank accepts the results of the background investigation.
• Due to the nature of the information you will have access to, we require that you also complete a more in-depth enhanced background screening (Peraton moderate or high). 
• All employees will be subject to FBI fingerprint / criminal background and Patriot Act/ Office of Foreign Assets Control (OFAC) watch list checks at least once every five years.
• Certain eligibility rules apply. You will provide work authorization to prove your eligibility to work in the United States.
• The above statements are intended to describe the general nature, level of work and the requirements of this position. They are not intended to be an exhaustive list of all responsibilities associated with this position or the personnel so classified. While this job description is intended to be an accurate reflection of this position, management reserves the right to revise this or any job description at its discretion at any time.
• This is NOT a 100% remote opportunity. You will be available to work on-site in at least a hybrid capacity.
• Learn more about the Philly Fed and its culture. Learn more about working for the Philly Fed.

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Supervision Family Group

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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