Excelsior Orthopaedics
Patient Contact Specialist (Healthcare)
Job Summary
The Patient Contact Center answers and routes all incoming calls for the company. You will be responsible for answering high-volume incoming calls to service a variety of patient requests, such as schedule appointment and update medical and demographic information; additionally, perform outbound calls to patients as needed for rescheduling. The position may require occasional early evenings and Saturdays.
Duties and Responsibilities
Requirements and Qualifications
Physical Demands