Buyer/Inside Sales (Sales)

DH Pace Company Inc. is seeking an Entry-level Buyer for our Tempe, Arizona office. This position presents an excellent opportunity for an individual who possesses strong attention to detail and organizational skills. The ideal candidate should demonstrate proficiency in complex problem-solving, be adept at multitasking, enjoy working closely with our technicians, exhibit excellent communication skills with customers and vendors, and have a keen interest in a fast-paced career environment.

We are seeking someone who can effectively handle various tasks simultaneously, ensuring that all aspects of the role are addressed with precision. The ability to analyze intricate problems and devise innovative solutions will be crucial. Collaborating with our technicians to coordinate and streamline operations will be a key component of this role, requiring strong interpersonal and teamwork skills.

Additionally, the candidate should possess exceptional communication abilities to engage effectively with customers and vendors. Maintaining professional relationships and ensuring seamless communication will contribute to overall customer satisfaction and the success of our partnerships.

If you thrive in a dynamic and fast-paced work environment, this position provides an exciting opportunity to further develop your skills and build a rewarding career. We welcome candidates who are passionate about taking on challenges, delivering exceptional results, and contributing to the growth and success of our organization.

Job Responsibilities

• Purchasing Materials: You will be responsible for purchasing materials based on job specifications. This will involve reading and analyzing documents to successfully administer online order systems.
• Order Management: Consolidating requests whenever possible, you will check pricing and discounts available with vendors and ensure accurate and timely placement of orders.
• Addressing Inquiries: It will be your responsibility to promptly address any inquiries associated with orders. This includes providing information on shipment dates, freight type, material handling, and addressing any other related inquiries.
• Communication with Vendors: Maintaining constant communication with vendors, you will work collaboratively to expedite the shipping of materials and meet shipping and receiving expectations.
• Order Acknowledgements: Processing order acknowledgments, you will verify product correctness, ensure quantity accuracy, verify pricing, and ensure invoice compliance.
• Customer Service: Communicate ETA's every step of the way to provide the customer a great experience.
• Customer Satisfaction: You will communicate daily with the dispatch group to address any issues that may negatively impact customer satisfaction. This will involve proactively identifying and resolving potential concerns to ensure a high level of customer satisfaction.
• Quotes: You will be responsible for sending quotes to customers and understanding how to work them up. This includes following up and turning the quote into a sale.

Job Requirements:  

• Bachelor's degree preferred, but not required 
• Computer proficiency required, including strong background in Microsoft Office Suites
• Possess good organizational skills, problem solving abilities, have a strong attention to detail, be self-motivated, and have an aptitude for math
• Excellent communication skills and be able to interact professionally with contacts, internal and external, at all levels and possess a high sense of urgency
• Technical purchasing in the door, hardware, or security industry a plus, but not required
• Procurement background is helpful, but not required

Why DH Pace?

DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years!  We have 50+ US offices in 24 states with 2024 company-wide sales over $1 billion.  

Our benefit offerings include:

• Medical, dental, and vision options: Available on the 1^st day of the month following your start date!
• Paid time off plan: 13 days accrued annually during your 1^st year; 16 days accrued during your 2^nd year!
• Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
• Floating Holidays: Up to 2 floating holidays per year
• Competitive compensation: Including annual performance evaluations!
• 401k retirement plan: Including an employer match!
• Company paid: Life insurance, short-term disability, & long-term disability
• and more!

Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.

DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies.  Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc.  Please, no phone calls or emails.  

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Materials Management