Customer Business Partner (Healthcare)
Customer Business Partner
Job Description
You're not the person who will settle for just any role. Neither are we. Because we're out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you'll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In your Customer Business Partner role, you'll help us deliver better care for billions of people around the world.
The Customer Business Partner (CBP) is a critical member of the team responsible for all aspects of building, selling, and executing joint business plans that deliver the objectives of the Target Team and Kimberly-Clark Business Unit (BU). The CBP will support the Business Development Manager (BDM) on aligning on, and achieving, the goals and growth strategy. The CBP will collaborate with cross functional customer team members to better analyze, build, and execute the business plan. Internal to K-C, the CBP is responsible for supporting key planning processes and engagements for the Target Team including Annual Operating Plan and Business Planning Processes, ongoing communications, and others as needed to ensure alignment with BU strategies and adherence KC planning policies and processes.
In this role you will:
Plan, sell, negotiate, execute and manage the business in partnership with the BDM, Customer, and internal partners
Lead and support the development of omnichannel strategies to drive both brick & mortar and digital commerce success, including creating customer-facing presentations & selling interactions
Leverage key systems including Forecast & Trade Promotion Planning, Customer Data, Syndicated Data, and Customer portal/systems to report, assess, plan, & execute
Ensure planning processes internally and with customer are comprehensive and timely, designed to meet and exceed objectives
Bring insights, observations, and thorough business assessment to help guide both strategic and tactical opportunity identification
Play critical role in bringing together cross-functional team including Digital, Omnichannel Marketing, Sales Analytics, Supply Chain, Retail Operations, Shopper Insights, and Finance together to deliver objectives
About Us
Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn't exist without talented professionals, like you.
At Kimberly-Clark, you'll be part of the best team committed to driving innovation, growth and impact. We're founded on more than 150 years of market leadership, and we're always looking for new and better ways to perform – so there's your open door of opportunity. It's all here for you at Kimberly-Clark.
Led by Purpose. Driven by You.
About You
You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.
You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we're constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you'll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.
In one of our professional roles, you'll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center.
To succeed in this role, you will need the following qualifications:
Bachelor's degree
2+ years of experience in CPG or sales and proficient in analytics/category management, and trade management
Experience presenting to Senior Leaders
Preferred Qualifications:
Knowledge of forecasting, supply and demand experience
Strong analytical skills, and ability to distill into insights and action plans
Good understanding of omnichannel retail, preferably with experience working in Consumer Package Goods (CPG) industry and Target
Strong record of exceeding sales objectives, and developing and executing across distribution, shelving, merchandising, & pricing
Confidence and experience in learning new systems and data sources
Strong skills in oral, verbal and written communication, prioritization, bias for action, business acumen, leadership, inter-personal relationships, and customer service
Total Benefits
Here are just a few of the benefits you'd enjoy working in this role for Kimberly-Clark. For a complete overview, see www.mykcbenefits.com.
Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions. Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.
Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.
Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.
Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.
To Be Considered Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.
In the meantime, please check out the careers website.
And finally, the fine print….
For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.
The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.
Employment is subject to verification of pre-screening tests, which may include drug screening, background check and DMV check.
Additional information about the compensation and benefits for this role are available upon request. You may contact 866-444-4516 – when prompted for employee ID, say “OTHER CALLER” - or kcchrprod@service-now.com for assistance. You must include the six-digit Job # with your request.
Veterans and members of the Reserve and Guard are highly encouraged to apply.
Kimberly-Clark will support in-country relocation for the chosen candidate for the role. The benefits provided will be per the terms of Kimberly-Clark's applicable mobility policies. The benefits/policy provided will be decided at Kimberly-Clark's sole discretion. This role is available for local candidates already authorized to work in the role's country only.
Primary Location
Minneapolis Sales OfficeAdditional Locations
Worker Type
EmployeeWorker Sub-Type
RegularTime Type
Full time